mtu Maintenance / Service Agreement

Genuine Spare Parts

Description

Genuine Spare Parts

To ensure your equipment is always up and running, choose genuine replacement parts.

Demand Genuine

Only mtu can guarantee genuine replacement parts that are designed, tested and approved specifically for mtu engines and systems. Genuine parts maximize performance, prolong engine life and meet today’s strict requirements, all thanks to years of intensive research and development, quality audits, and progressive modifications—making them the best possible match for your engine.

High Availability and Fast Delivery

Committed to your success.

We share your obsession with uptime. So we make sure a wide range of genuine parts are available for our full line of engines and systems, including classic mtu, Detroit Diesel and Mercedes-Benz engines for off-highway applications. Whatever you need, wherever you are, we’ll get it to you fast through our cutting-edge mtu Parts Logistics Centers and our global network of more than 1,200 service centers.

Complete Lifecycle Support

Everything you need, from a single source.

You can count on parts availability and delivery for your product’s entire lifecycle—which can last for decades. We offer everything needed for a turnkey installation, including professional consulting, special tools, rental tools and spare parts kits. In addition to new spare parts, we offer a cost-effective alternative—a full line of remanufactured parts. For added peace of mind, all mtu parts are backed with a full factory warranty.

Professional Assistance

Get exactly what you need.

Ordering genuine parts is easy—they’re all available from one source, helping reduce complexity and costs in your supply chain. mtu product experts provide invaluable technical support and troubleshooting to get you exactly what you need. Our team will search our advanced and extensive online parts catalog—linked to factories and warehouses with high-speed connections—to identify the correct parts and promptly fulfill your request.

Parts Logistics Centers

Built for speed and consistency.

Think of mtu’s parts logistics system as one virtual warehouse with three state-of-the-art locations—strategically located in Europe, America and Asia—and over 1,200 access points through our global distribution network. Every location is based on the same operating systems and processes for global consistency and efficiency Our globally integrated approach enables us to:

Deliver a world-class customer experience, providing maximum availability and visibility.
Fulfill your order, even if your nearest location is out of your requested material, thanks to seamless and transparent adjustments between our three locations.
Continuously upgrade our logistics capabilities through benchmarking, optimization, and global replication of improvements and refinements realized at individual facilities.