Mercury Marine Maintenance / Service Agreement
Mercury Limited Warranty
Description
Mercury Limited Warranty
World-class marine products backed by world-class warranties. We stand behind everything we build. And we go the extra mile to make sure your Mercury experience is the best it can be. On the water and off.
Warranty Registration‑United States and Canada
This Mercury Marine Limited Warranty applies to new product purchased in the United States and Canada. Terms and Conditions may vary in other regions of the world.
To be eligible for warranty coverage, the product must be registered with Mercury Marine. At the time of sale, the dealer should complete the warranty registration and immediately submit it to Mercury Marine via MercNET, e‑mail or mail. Upon receipt of this warranty registration, Mercury Marine will record the registration. Warranty coverage is not effective until your product is registered with Mercury Marine and the warranty registration process is not related in any way to the process of obtaining a license, title, or registration from state boating authorities.
You may change your address on file with Mercury Marine at any time, including at the time of a warranty claim by calling, mailing, or faxing your name, previous address, new address, and engine serial number to the Mercury Marine Warranty Registration Department. Your dealer can also process this change of information.
At Mercury Marine, every engine is operated and tested before it is boxed for shipment to make sure the product is ready for use. Certain products are tested in a controlled and monitored environment, for up to approximately 10 hours of run time, to verify and make a record of compliance with applicable standards and regulations. All Mercury Marine product, sold as new, receives the applicable Mercury Marine Limited Warranty coverage, whether the engine participated in one of the required test programs described above or not.
NOTE: Registration lists must be maintained by Mercury Marine and any dealer on marine products sold in the United States should a safety recall notification under the Federal Boat Safety Act be required. For Mercury Marine’s Privacy Policy, visit: www.mercurymarine.com/privacy‑policy/
What Is Covered
Duration of Coverage
Conditions That Must Be Met To Obtain Mercury Marine Limited Warranty
Purchaser’s Responsibility
What Mercury Marine Will Do
How To Obtain Warranty Coverage
What Is Not Covered
Termination of Coverage
Mercury Marine Limited Corrosion Warranty
Additional Mercury Marine Limited Warranty Terms and Conditions for Zeus Pod Drive and Mercury Diesel 3.0L and 6.7L product
Disclaimers, Limitations and Waivers
Mercury Marine warrants its new products to be free of defects in material and workmanship during the Mercury Marine Limited Warranty period.
This Mercury Marine Limited Warranty provides coverage for the time specified in the warranty chart. The time is measured from the date the product is first sold to a retail purchaser, or the date on which the product is first put into service, whichever occurs first. Product is excluded from warranty six (6) years after its date of manufacture. Products built by Mercury Racing that were originally invoiced by Mercury Marine more than two years ago are not eligible for factory warranty. The repair or replacement of parts, or the performance of service under this warranty, does not extend the life of this warranty beyond its original expiration date. Unexpired warranty coverage can be transferred from one pleasure-use customer to a subsequent pleasure-use customer upon proper re-registration of the product. Unexpired warranty coverage cannot be transferred to or from a commercial-use customer.
Warranty coverage is available only to retail customers who purchase from a dealer authorized by Mercury Marine to distribute the product in the country in which the sale occurred, and then only after the Mercury Marine specified predelivery inspection (PDI) process is complete and documented. Warranty coverage becomes available upon proper registration of the product by an authorized dealer. Inaccurate warranty registration information regarding pleasure use, or subsequent change of use from pleasure to commercial (unless properly registered) may void the warranty at the sole discretion of Mercury Marine.
Perform all regular maintenance in compliance with the schedule in the applicable operation and maintenance manual. Maintain records of service and maintenance performed on Mercury Marine products. Mercury Marine reserves the right to make warranty coverage contingent upon proof of proper maintenance.
Mercury Marine’s sole and exclusive obligation under this warranty is limited to, at Mercury’s option, repairing a defective part, replacing such part or parts with new or Mercury Marine certified remanufactured parts, or refunding the purchase price of the Mercury Marine product. Mercury Marine reserves the right to improve or modify products from time to time without assuming an obligation to modify products previously manufactured.
Warranty claims must be made through a Mercury Marine authorized repair facility. The customer must provide Mercury Marine with a reasonable opportunity to repair and reasonable access to the product for warranty service. Warranty claims shall be made by delivering the product for inspection to a Mercury Marine dealer authorized to service the product. If the purchaser cannot deliver the product to such a dealer, written notice must be given to Mercury Marine. Mercury Marine may then arrange for the inspection and any covered repair. The purchaser, in that case, shall pay for all related transportation charges and/or travel time. If the service provided is not covered by this warranty, the purchaser shall pay for all related labor and material and any other expenses associated with that service. The purchaser shall not, unless requested by Mercury Marine, ship the product or parts of the product directly to Mercury Marine. products, which upon inspection, have been found to be not failed or not required to complete repairs, or were replaced without proper authorization will be returned.
This Mercury Marine Limited Warranty does not cover:
- Routine maintenance items or adjustments
- Normal wear and tear
- Faded paint Jet pump impellers or liners
- Bearings with water damage resulting from improper maintenance
- Cost of repairs performed outside normal working hours
- This Mercury Marine Limited Warranty also does not cover damage caused by any of the following: Abuse, abnormal use, neglect, accident, submersion, striking a submerged object, improper service, alteration or removal of parts
- Use of a propeller or gear ratio that does not allow the engine to run at its recommended RPM range (refer to the Operation and Maintenance manual)
- Operation of the product in a manner inconsistent with the recommended operation and duty-cycle (refer to the Operation and Maintenance manual)
- Improper installation (proper installation specifications and techniques reset forth in the installation instructions for the product)
- Use of an accessory or part that was not manufactured, sold, or tested by Mercury Marine
- Operation with fuels, oils, or lubricants that are not suitable for use with the product (refer to the Operation and Maintenance manual)
- Water entering the engine through the fuel intake, air intake, or exhaust system; insufficient cooling water caused by blockage of the cooling system by a foreign body, running the engine out of water, or mounting the engine too high on the transom or running the boat with the engine/drive trimmed out too far
Warranty Coverage may be terminated for product:
- Modified without authorization
- Repossessed from a retail customer
- Purchased at an auction, from a salvage yard, or from an insurance company that obtained the product as a result of an insurance claim
- Registered with incorrect information
- Use of the product for racing or other competitive activity,
More from Mercury Marine
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- Mercury Marine Bravo One®
- Mercury Marine Bravo Three®
- Mercury Marine Bravo Two®
- Mercury Marine Diesel 6.7L (135-280hp)
- Mercury Marine Drives
- Mercury Marine FourStroke 175 - 225hp
- Mercury Marine FourStroke 250 - 300hp
- Mercury Marine Jet 25-40hp
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