Global on-site support

Global on-site support

Ulstein offers on-site support worldwide. This can include equipment and design packages, pre-commissioning, electrical installation and commissioning, technical documentation, sea trial assistance and performance calculations, according to client's requests.

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On-site support for your shipbuilding projects

Ulstein's on-site support is offered to clients all over the world. China is a central hub where we have been present with several companies since 2004. We have substantial activity at our Shanghai sales office and site teams at various yards.

We can be present through all stages of a shipbuilding project, from pre-sales (business advisory) to service and aftermarket after the vessel has been delivered.

European shipowners have requested their fleet renewal to be built in China for many years. Ulstein has successfully cooperated with several shipyards in China on ship designs, equipment packages, installations and site follow-up deliveries.

And to secure short delivery lines, we produce switchboards and cabinets at our factory in Ningbo.

• Service & commissioning of Power & Control deliveries at partnering yards in Asia.
• Service engineer working on the on-board integrated automation system.
• The Ulstein seatrial team onboard the Ocean Explorer
• Customer meeting in Shanghai

Site support technical

• Synergy follow-up
• Identify and track technical questions and project issues
• Follow up CO requested by yard towards Ulstein
• Arrange meetings between yard and Ulstein for project follow-up
• Follow up drawings comments and HAT/SAT comments
• Coordinate yard, owner and class site teams on technical questions
• Follow up Class comments and document requests
• Assist yard in follow-ups and proactively close comments
• Clarify installation procedure/manuals between yard and vendors

Our job is to build up the relationships with customers locally. To succeed in China, we must do an excellent job at the local shipyard.

Invest in project teams

Our customers must be confident they get a good design and a proper integrated equipment package. The on-site support and the local follow-up are essential for our end deliveries and our reputation in China. That’s why we invest so much in setting up experienced project teams to do the follow-up.

Cooperation across borders

"Our job is to build up the relationships with customers locally. To succeed in China, we must do an excellent job at the local shipyard,” says sales and marketing director Kirk Du.

“We cooperate well with the naval architects and sales resources in the other Ulstein companies. Ulstein has great products and innovations, and we can support and promote these locally."

Site support logistics

• Follow up LC opening, assisting yard in accordance to agreement and L/C template
• Transport and logistics follow-up of equipment purchased in China
• Inspect equipment sent by Ulstein and make record with pictures, report deviations
• Follow up vendors to the Ulstein Design company, replacing/repairing damaged equipment
• Follow up equipment packaged by Ulstein, certificates and manuals, get signature from yard
• Act as coordinator between yard and Ulstein vendors regarding replacing/repairing damaged equipment during vessel production period

I would like to say thank you to Ulstein Site Team for the long-term support and cooperation. After more than 2 years hard work on PSV projects, we have finished Pre-Commissioning, commissioning and sea trial test successfully, I would like to express my great gratitude to you all whom were fighting at the first-lines.

Feedback from SWS

Two PX121 designed PSVs have been built at SWS Offshore, Shanghai, and operate on a long-term charter for China Oilfield Services Limited (COSL). Owner is Sinoocean. In addition to PSV duties, the vessels have been prepared for increased accommodation and provisions for crane and ROV installation for possible assignments in the IMR market. The vessels have been built in compliance with Clean Design and Comfort Class. They are satisfying IMO’s SPS Code (Special Purpose Ships) for carrying up to 60 specialised personnel, and carries the OILREC class notation for oil recovery in emergency situations.

"I would like to say thank you to Ulstein Site Team for the long-term support and cooperation. After more than 2 years hard work on PSV projects, we have finished Pre-Commissioning, commissioning and sea trial test successfully, I would like to express my great gratitude to you all whom were fighting at the first-lines."

Mr. Li Zhizhong, Assistant President of SWS Offshore

Site support commissioning

• Assist yard in communication with Ulstein sub-suppliers to arrange service engineers for commissioning, sea trial and pre-commissioning.
• Assist yard to plan commissioning and sea trial, including pre-commissioning
• Coordinate yard and vendors during installation of equipment.

On-site support and ship services

Global on-site support

Pre-commissioning & commissioning

Secure your system delivery by using our vast experience in pre-commissioning & commissioning services.

Design & equipment packages

Being a global supplier of products and services requires a local presence. We provide ship design & equipment packages with extended site support worldwide.

System integration

Cutting-edge solutions that optimise vessel performance and enhance operational efficiency.

Get in touch

Rolf Ottar Rovde

Edwin van Leeuwen